We take great pride in ensuring that all orders are carefully packaged and shipped promptly, so they arrive safely at your door. Our team is dedicated to making sure every item you order is handled with the utmost care. However, for customers who want a little extra peace of mind, we offer optional Shipping Protection for just $1.99. This low-cost service add-on provides additional coverage for any lost or damaged items during transit, giving you extra reassurance.
What is covered:
• Lost or damaged items during shipping.
• Full replacement of the item or a refund if the item is no longer available.
What is NOT covered:
• Items sold as “Damaged Box,” “Store Display,” or any condition other than “New.”
• Theft or missing packages after delivery is confirmed by the carrier.
• Delays in shipping that do not result in damage or loss.
How it works:
1. Select the “Shipping Protection” option at checkout for just $1.99.
2. In the event of loss or damage, contact us with your order details, and we will initiate the claims process immediately.
3. We’ll either send you a replacement item or refund your purchase if the item is no longer available.
Disclaimer:
Shipping Protection is an optional service and does not replace any legal consumer rights provided under Iowa state law or federal law. This plan is not an insurance product and should not be considered as such. It is a service agreement that covers items lost or damaged during shipping and is intended to supplement your rights. Standard store policies regarding refunds and returns will still apply.
